The Palm at Playa



New, in a fantasy setting for a beach hotel, is nested in the most ‘The Palm at Playa’cosmopolitan area of Playa del Carmen, one block down to Mexico’s best beaches and a few steps to the famous 5ta Avenida. As the newest and best hotel in town, our main focus is to reflect the attitude, character and the charming “lifestyle” with which every day it wakes up this city, and putting the best in town to a handy distance.

Located at the center of this beautiful place, an adults oriented hotel ‘The Palm at Playa’takes the limits of hospitality far above the typical in Playa del Carmen with accurate service philosophies, resort-class accommodations, contemporary design, superb proximity to the beach and most attractive part of the city.

Here at the 69 lofts and suites, very lifestyle-beach design, the hotel recently introduced a new level of service in town with keen attention to details, oversize resort-style stays, sublime amenities, and intuitive personnel to provide the personal touch.

To complement the stay, own gym exclusive to our guests, a spa with two cabins and yoga classes are part of The Palm experiences. The hotel also offers a small meeting room for guests who combine business with a travel perspective.

But that’s just half the story, the restaurant , offers excellent contemporary ’Calle Ocho’Mexican cuisine in a casual and relaxed atmosphere. But for those who prefer more action, the terrace on the top floor gives access to the pool and bar which are greeted with a fantastic sea view. Our bartenders here are always ready to refresh your thirst with the sparkling flavors of a margarita or a mojito, while you relax under the warm and balmy Caribbean sun.

At night the entire rooftop is transformed into a jazzy-vibrant stage with lights and moderns beats fused with Latin, funk and groove: a haven for young souls looking for the spark of life.

But nothing is more acclaimed that our intuitive staff always a step forward to assisting the needs and personally care to guarantee the visitor the best experience in Playa del Carmen.

When you decide to stay at The Palm you have to be prepared for an experience. The only problem is that you did not want to leave.


The Palm at Playa is pleased to offer guests the best rates possible plus numerous offers and special packages to help you take advantage of the hotel and your stay in Playa del Carmen)

Palm Room:

A rich mix of wood accents and soil tones set the perfect mood for a great stay.

Amenities include: Custom furnishings, a king Size bed dressed with impeccable white cotton linens, shower, vanity, flat screen TVs with interactive cable channels, iPhone/iPod dock station, radio/alarm and free Wi-Fi. Size: 30 mt2 / 322 sq.ft. for 2 adults maximum capacity.

Palm Loft:

Our lofts are spacious and vibrant, the living area and bedroom share the same opened space while twin showers interrupt seductively with a perspective of complicity for the couple.

Amenities include: Living area with custom furnishing, a king Size bed dressed with impeccable white cotton linens, twin showers, vanity, flat-screen TVs with interactive cable channels, iPod/iPhone dock station, radio/alarm, free Wi-Fi and balcony. Size: 60 mt2 / 645 sq.ft. for a couple capacity ideally.

Palm Deluxe Suites (1 and 2 bedrooms)

These resort-style Suites, acquires the true meaning of warmth and comfort by taking the Playa hospitality beyond the typical. These oversized suites, rich in details, textures and colors, feature a generous space both in the huge living and bedroom.

The living room and bedroom are separate, although both enhanced with sophistication and quipped with modern devices and colored with an earthy tones palette to create the relaxing feeling inside.

Amenities include: Oversize living room with custom sofas and furnishing, individual bedrooms (one or two) with king size beds dressed with impeccable white cotton linens, shower, vanity, flat screen TVs on each stay with interactive cable channels, iPod/iPhone dock station, free Wi-Fi and terrace.

One-Bedroom suite size: 75 mt2 / 807 sq.ft. for maximum 3 adults capacity / Two-bedroom Suite Size: 110 mt2 / 1183 sq.ft. for maximum 5 adults capacity.


Restaurante ‘Calle Ocho’

Landmarked for locals and visitors, is the place for gathering and exploring all ‘Calle Ocho’the flavors of México in a calm and sophisticated environment. This bistro-style restaurant invites to participate in a celebration of earthly delights, masterly prepared cuisine with fresh produce harvested locally since ancient times.

At , the food is the key element of the experience. It provides a menu based on ‘Calle Ocho’a fusion of seafood and international dishes complemented with the local touch.


partnered the best wine boutique in Mexico which selection comprises bottles ‘Calle Ocho’produced from best “terroirs” in the world, resulting in the most extensive wine list found in the Riviera Maya.

La Terraza Bar

The pure feel-good factor is found at the rooftop bar at The Palm. This place is perfect for celebrating the living in a stylish atmosphere, a place where fantastic ocean views inspires while and rounds of mojitos and margaritas flow constantly. The swimming pool, Jacuzzi and bar are the prefect set to relax under the warm and balmy Caribbean sun.

The night transforms the whole terrace into to a jazzy-vibrant stage; service is lively, accompanied by stand-out cocktails and great music from our DJs and bands. The terrace at night is chic and trendy, a perfect setting for young souls seeking the groove, while gazing at the horizon and the sizzling lights of Cozumel Island.


Cocktails and Receptions

The roof-top terrace, with a capacity to 300 persons maximum offers the best perspective from product launches to fashion runways, cocktail parties and wedding celebrations. Our events always combine price-winning cuisine with seamless personal service which guarantee just success of the event.

Corporate Meetings

For those who combine business with a leisure perspective, the hotel offers a private meeting facility that can accommodate up to 50 guests in a classroom-style setting. The space is fully equipped for conference and corporate meetings, business lunches, interviews and private dining, offering personalized service with privacy and discretions which requires.


  • Accommodation: 69 total of rooms.
  • Room Types: 10 Palm Rooms (30 mt2/ 322sqft)
  • 20 Palm Lofts (60mt2/ 645sqft)
  • 35 Palm Deluxe Suites (75 mt2/ 807sqft)
  • 4 Palm Two-Bedroom Suites (110 mt2/ 1183 sq ft)
  • Room’s Views: Courtyard or Street
  • Architecture: 2 buildings / 4 stories each.
  • One elevator per building.
  • Décor: Lifestyle-Beach Design
  • Service: A combination of formality, the personal touch and a bit of cool & outgoing attitude.


  • Credit Cards: The hotel accepts major credit card companies as VISA, MASTER CARD and AMERICAN EXPRESS.
  • Currency exchange: The hotel accepts and change foreign currency as USD and Euros. The exchange is subject to the exchange rates published by the hotel at the reception.
  • Hotel services: 24 hours reception
  • Restaurant: Calle Ocho (7:00 – 23:00)
  • Bar & Snack: The Terrace (9:00 to 2:00)
  • Swimming Pool: Service 7:00 to 2:00
  • Spa: 1 single cabin & 1 cabin for couples. 9:00 to 17:00
  • Gym: 7:00 to 20:00
  • Meeting Room: Meeting-type 30 people maximum Classroom-type 50 people maximum Other Services: (upon reservation)
  • Transportation to the airport. Car rental Bike & scooter rentals
  • Tours and travel
  • Internet: DSL and Wifi available throughout the hotel and rooms.


Access Points:

  • Cancun Hotel Zone at 70 Miles north (1hr 15m)
  • Cancun City 75 Kms north (1hr)
  • Cancun International Airport 60 Kms north (40 min)
  • Tulum south to 40 km (40 min)

By Bus:

  • ADO Terminal 4 blocks from the hotel on 5th Avenue.

Immediate Attractions:

  • Beach Clubs La 5ta Avenida (The 5th Avenue)
  • Cafes
  • Art Galleries
  • Little bars
  • Beach-wear Boutiques
  • Fashion and perfumes shopping
  • Handmade crafts
  • Diving and snorkeling tours