El Dorado Royale

At El Dorado Royale, we take the traditional Mexican saying “Mi Casa Es Su Casa” quite literally. It is how we define our way of thinking, service and hospitality. This casually elegant, adults-only beachfront resort offers a unique setting for romantic and relaxing getaways. It is the perfect destination whether you are honeymooning or just looking for a place to enjoy each other and unwind.
From the moment you step into the property you will experience the signature service of El Dorado Royale. Before checking in you will be greeted by our staff and welcomed with a complimentary glass of champagne.

After checking in one of our staff members will accompany you to your Junior Suite or Casita Suite and along the way show you the main highlights of the resort. We would not dare making this claim ourselves, but one of our loyal guests volunteered this comment: “If I had to use one word to describe El Dorado Royale, it would be Paradise”. So, welcome to paradise. Welcome to your vacation.


Air Conditioning Telephone, Internet and Fax services
11 Pools Car rental
SPA Restaurants and Bars
Gift Shop & Logo Shop Minibar

km.45, Carretera Cancun-Tulum, Riviera Maya, Q. Roo, 77710, Mexico


Located on the Riviera Maya, just twenty-five minutes south of Cancun Airport, the all-inclusive El Dorado Royale is a deluxe property ideal for vacationers seeking laid-back luxury for adults.


Hot tubs and Hammocks” is how one of our guests summarized the atmosphere at El Dorado Royale. We concur. Rest, relaxation and romance is our motto and it was weaved into every aspect of the property including the suites, as this is an all suite resort.

The decoration of its 605 Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size or double beds, nightstands, and desk.

To cool down from the warm tropical breeze, each room has individually controlled air conditioning and a ceiling fan. Other conveniences include a radio and alarm clock, safety deposit box, private bath or shower, color satellite TV, amenity kit, ironing board with iron, minibar and coffee maker.

Finally, every terrace brings chairs and a hammock…there is nothing quite as relaxing as being swung softly by a gentle on-shore breeze. You may choose your accommodation from 8 available categories:

Jacuzzi Junior Suite
All with beautiful garden views.
Ocean View Jacuzzi Jr. Suite
All have a beautiful view of the Caribbean.
Ocean Front Jacuzzi Jr. Suite
All just a step away from a beautiful beach and great views of the Caribbean.
Swim Up Jacuzzi Jr. Suite
Step right into a lazy river that crosses in front of your Jacuzzi suite’s patio.

In addition to all junior suite furnishings, the romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. DVD & CD player. Ocean Front Casita Suites special treats include: DVD library, upgraded amenities kit, exclusive concierge service 9.00am-6.00pm, lounge, guaranteed seating for specialty restaurants, turn down service. Non – Smoking Rooms available upon request. Subject to availability.

Individual Casita Suite
The individual Casita Suites are unique, stand alone one room building directly facing the Caribbean Sea.

Swim Up Casita
Enjoy all of the features of the Ocean Front Casita Suite, relax on your water-mirror balcony and step directly into an unique lazy river that connects to the main pool with swim up bar.

Along with all the standard furnishings, the Casita suites feature high ceilings with a thatched roof, double sink, full bath and shower, an ocean view indoor Jacuzzi, an oversized balcony with breathtaking views of the Caribbean and a DVD player with a selection of some DVD’s. We know that there will be days or special occasions when you will not feel like visiting one of the restaurants. For those special moments we have a 24-hour room service available (please see restaurant section for room-service menu). In the room, a refrigerator is stocked and replenished daily with water, soft drinks and beer. Lastly, perhaps the most unique and popular attribute of the Casita suites is the open air shower, which we call Aguas del Amor. It is truly an inspiring experience to take a moonlit shower under the stars.

Regardless, however, of which room-type you select, we promise that your stay will be as comfortable and pleasant as we can possibly make it. Of course, non–smoking rooms are available upon request.

Presidential One Room Casita
The romantically designed Presidential one bedroom Casitas feature in addition to the ammenities described before , an oversized ocean front terrace with a private swimming pool, outdoor bed, and an adjoining living room with plasma screen. Indulge yourself with daily gourmet breakfast in your terrace, additional amenities for entertainment such DVD’s, Table games, Personal Snorkel Equipment, I-Pod, International Magazines and daily Newspaper. Amenities kit, bathrobes, bathslippers,


The Spa at El Dorado Royale offers an assortment of treatments for the body and soul.

Located in the center of the property, the El Dorado Royale spa was created with the same motto of rest, relaxation and romance. Among the many treatments, one of our most popular offerings is the couples massage class.

Use of the Spa facilities includes the fitness room, sauna and steam room.

Spa information
To get the most out of your “spa experience”, we encourage you to keep the following points in mind:

How early should you arrive for your appointment? Please arrive 10 minutes prior to your appointment. We also recommend that you take a 20-minute sauna or steam bath prior to your treatment(s).

Cancellation policy
As a courtesy to our other guests and our therapists, we require a 12-hours notice for cancellations or for appointment changes. Without this advance notification you will be charged 50% of the scheduled treatment(s) fee.

Male or female therapist?
When making your appointment please be sure to let us know the gender preference of your therapist. We will do our best to accommodate your request.

Let your therapist know!
The more personal physical information we have for your therapist the better we can serve you. It is important to note that some of our treatments are not recommended for pregnant women, people with high blood pressure or people with allergies.

Gratuities & taxes
In appreciation of outstanding service, gratuities may be given at your discretion. All treatment prices are in u.s. dollars 10% tax (iva) included.

Hours of operation
Spa facilities are open from 7:00 am to 11:00 pm. This includes gym amenities, sauna, steam room, showers and all spa treatments.

For information and reservations, please dial the spa, extension 3000 or make your appointment in person at the spa reception desk.
Appointments should be made at least one day in advance.
All appointments are based on availability.

Prior to receiving your treatment(s), we recommend that you leave all of your jewelry and valuables in the safety deposit box located in your room. If you arrive late for your reservation, your treatment may be shortened so that the therapist is on time for his/her next appointment. Appointments are automatically cancelled 10 minutes after their scheduled time if you fail to arrive for your treatment(s).


The great variety and quality of food at El Dorado Royale is one of the main factors that will make your vacation special and memorable.The property offers dining in 7 distinctive a’ la Carte restaurants.

You may choose between international cuisine at El Cocotal, Italian fare at D’Italia, Gourmet Mexican at La Carreta, creative pan-Asian dishes at Kampai, specially prepared grills at Jo Jo’s Seaside Caribbean Grill, a la carte International Cuisine at La Isla or try one of many Gourmet Fondues at La Fondue.

Whether you are looking for a secluded romantic spot to enjoy a luscious drink with your loved one, or are looking for a popular spot to make new friends, one of the 12 bars will surely satisfy your needs.

El Cocotal Restaurant
International Cuisine
Elegant air conditioned. Serving a la Carte breakfast from 7:00am – 11:00am, and dinner a la Carte from 5.30pm – 10:00 pm. –Non Smoking Restaurant. Chefs menu changed daily.
Italian Cuisine

Contemporary Italian Cuisine. Open for dinner a la Carte from 5.30pm – 10.00pm. Stylish air conditioned Specialty restaurant. Non smoking restaurant.

Dinner dress code required:
“Casual Elegant” To enhance your dining experience, our restaurant’s (Cocotal, Jojos, D’Italia, Kampai, Fondue, Fuentes, Cenas Playa) dress code is strictly enforced. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals.

Restrictions: The restaurants can not accommodate tables with more than 6 people or groups in a regular seating, these should be coordinated separately as a group event.

Kampai Restaurant
Pacific rim cuisine a la carte.
Open for breakfast from 7:00am – 11:00am and lunch 12.30pm – 3:00 pm. Open for dinner from 6.00pm – 10.00pm. Non smoking restaurant.

La Isla Restaurant
International Cuisine
A la carte International Cuisine. Open air Palapa restaurant. Features continental breakfast from 6:00 – 7:00 am and international breakfast from 7:00 -11:00 am, lunch from 12:30 p.m. to 3:30 p.m and Dinner 6:00 pm – 10:00 pm. Mediterranean cuisine .None Smoking

Jo Jo’s Caribbean Seaside Grill
Caribbean cuisine

Caribbean cuisine. Lunch served from 11:00am – 4:00pm. Caribbean delights served from 6:00pm – 10:00pm. Non smoking restaurant.

La Fondue Restaurant
Gourmet Fondues

Dinner from 5:30pm – 10:00pm. Try One of many Gourmet Fondues while sipping away a splendid glass of wine. Non Smoking Restaurant.

Las Fuentes Restaurant
Fuentes Culinary Theatre Proudly Presents Flavors and Colors of Mexico.

Join us at Fuentes Culinary Theatre! While taking pleasure in the delectable, spice filled dishes for which Mexico is famous, our chefs will take you on a gastronomical and cultural journey as shown on the restaurant’s over sized screens.

You can either choose from a succulent “A La Carte” menu or being served from one of the five open kitchens where the Chef unveils his culinary secrets in front of you.

Unknown too many, today’s Mexican cuisine is based on pre-Hispanic traditions, including the Mayan Culture. Fuentes and its theatrical actors, the “Chefs”, provide you the most popular and varied menu of these dishes combined with music from Mexican Mariachis and the wide screen display of Mexico’s diverse heritage.

“Flavors and Colors of Mexico” opens nightly from 6:00 PM to 10:00 PM.


Gourmet Corners
La Cabaña Pizza
Open from 12:00nn to 5:00pm. Wood burning oven pizzas served to order, and a selection of angus burgers, gourmet bites among other succulent Mexican “botana” preparations.

Healthy Bar
Open from 8:00am to 4:00pm. Serving fresh fruits, whole-wheat cookies and smoothies.

Rincón Mexicano
Open form 12:00 NN TO 5:00 PM Authentic Mexican delicacies

24 hours Room Service
Unlimited order from the 24hours room service (Restrictions apply during rainy days).

*All food is prepared to order**.

Lobby Bar Martinis
Open 12.00 p.m TO 2.00 a.m. Serving premium brands beverage selection. Spectacular view of the Caribbean sea.

Bar Las Guacamayas
Open 5.00 p.m TO 2.00 a.m. Bar. Located next to La Carreta for cold Mexican beers, cheladas, exotic cocktails or aged tequila with live music.

Swim Up Bar La Isla
Open 9.00 a.m TO 5.00 p.m. Located at the main pool.

Swim Up Bar Las Fuentes
Open 9:00 a.m. TO 5:00 p.m. Swim up bar located at Las Fuentes Swimming Pool

Bar Los Cotorros
Open 8.00 a.m TO 4.00 p.m. Healthy Bar.

Swim Up Bar Los Pericos
Open 9.00 a.m TO 5.00 p.m. Swim up bar with swings, located at the Casita Suites Section 25

Swim Up Bar Los Papagayos
Open 9.00 a.m TO 5.00 p.m. Swim up bar located at the Casita Suites section 26.

Swim Up Bar Pelicanos
Open 9.00 a.m TO 5.00 p.m. Swim up bar, located at the Casita Suites Section 27

Swim Up Colibri
Open 9.00 a.m TO 5:00 p.m. Swim up bar, located at the Casita Suites Section 28

Swim Up Quetzal
Open 9:00 a.m TO 5:00 p.m. Swim up bar located at the Casitas Suites Section 29

Gaviotas Seashore Bar
Open 9:00 am to 11:00 pm located in front of Kampai restaurant

Swim Up Bar Tucanes
Open 9.00 a.m TO 5.00 p.m. Swim up bar also offering shaded area with comfortable seating.

Beach Bar
Open 9.00 a.m TO 2.00 p.m. Located at the beach with spectacular views of the ocean.


Accommodations as selected.
Welcome glass of sparking wine upon arrival.
All meals.
Unlimited local and selection of international premium brands. Alcoholic and non-alcoholic beverages.
Minibar with beer, water, soft drinks refilled once a day.
Daily and nightly activity program.
Bicycles provided to ride around the premises.
Non-motorized water sports: paddleboats, kayak and snorkeling gear.
Scuba clinics in the pool.
Hospitality Desk.
11 swimming pools, one of which is a natural salt-water pool.
2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
Taxes and gratuities included.
Live Music and shows.
Shopping tours to Cancun and Playa del Carmen. (subject to change without previous notice)
Fitness center.
Sauna and Steam room.
Activities: Beach Volleyball, Aquaerobics, salsa lessons, low impact aerobics, yoga.
24 hours.Room service