Hyatt Zilara Cancun


Air Conditioning Plasma & LCD TV Monitors
Restaurants and Bars Car Rental
Luxury Spazul Royal Art Gallery
Pools Beauty Shop
Adults Only Resort Internet Access
Handicapped Facilities On-line check-in
Modern, state-of-the-art, fully equipped Life Fitness® Center & Stott Pilates®,
Lapis Jewelry Boutique

Blvd. Kukulcan KM 11.5, HZ Cancun, 77500 Q. Roo, México


Hyatt Zilara Cancun features elegant, extra-spacious, air-conditioned suite accommodations, all with spectacular ocean views, including Junior Suites, Royal Junior Suites, Royal Corner Suites, Royal Presidential One-Bedroom Suites and Royal Master Suites Swim-up Beachfront.

In addition, every luxurious suite features deluxe amenities including the new “Royal Bed®”; an impressive entrance foyer; a spacious modern bathroom with ocean view twin showers and “his and hers” sinks; an in-suite double Jacuzzi; high ceilings adding classic grace to the chic, sophisticated décor; a unique and convenient “Magic Box” for discreet room service delivery; and exquisite mahogany furniture, designed and handcrafted by local artisans. Large furnished terraces or balconies with hammock provide amazing ocean views and soft ocean breezes.

Junior Suite Ocean View
Spacious and elegant Junior Suite with handcrafted mahogany furniture, a perfect view to the ocean, and a wide terrace where you can take in the fresh Caribbean breeze while admiring the gorgeous colors painted in the sky at sunset. Delight in the elegance, the comfort and the great service you will find in each of the guest suites of Hyatt Zilara Cancun. Enjoy luxury at its highest level while we exceed your expectations in every way.

Royal Junior Suite Ocean View
Includes the exceptional Royal Service®. These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning.

Royal Junior Suite Oceanfront
Includes the exceptional Royal Service®. Overlooking a beautiful, glimmering, white-sand beach stretching towards the turquoise Caribbean Sea and located on higher floors, these sumptuous oceanfront suites include a wide variety of luxurious amenities to ensure a perfect escape from the ordinary. Allow us to turn your vacation into a magical and unforgettable experience. Also includes a complimentary one-hour Mini Cooper rental.

Royal Corner Suite Oceanfront
Includes the exceptional Royal Service®. Extra-spacious oceanfront suites including all the features of a Royal Junior Suite Oceanfront plus a large wrap-around balcony offering magnificent views in two directions. Special features include a steam shower, a one-hour Mini Cooper rental, a suite-designated Royal Beach Cabana and a gourmet Nespresso coffee system.

Royal Presidential One-Bedroom Suite Oceanfront
Includes the exceptional Royal Service®. Located on the penthouse floor, directly overlooking the sparkling white sands and the brilliant turquoise waters, the Royal Presidential Suites offer magnificent design and chic décor and include all the features of the Royal Junior Suite Oceanfront plus a separate bedroom/master bath with steam shower, dining and living areas, kitchenette, a built-in fully stocked bar as well as an expanded terrace with comfortable patio furniture and hammocks. Some of these suites connect with a Royal Junior Suite, creating a Two-Bedroom Presidential Suite. Special features include a one-hour Mini Cooper rental, a gourmet Nespresso coffee system, a suite-dedicated Royal Beach Cabana and unlimited domestic and international telephone calls.

Royal Swim-Up Master Suites Beachfront
Includes the exceptional Royal Service®. Located on beach level, these extra spacious, ultra-romantic suites offer a semi-private pool area with in-pool wet chaises right outside the terrace and easy access to the oceanfront infinity pool; better yet, these suites make the beach your “front door”. In-suite amenities include all the features of the Royal Junior Suite Oceanfront, plus a spacious living, dining and bar area and a guest powder room. Special features include a one-hour Mini Cooper rental, a gourmet Nespresso coffee system, a suite-designated Royal Beach Cabana and unlimited domestic and international telephone calls.


Hyatt Zilara Cancun is proud to offer you an exceptional selection of Restaurants and Bars designed to provide you with a new level of outstanding dining pleasure and to add variety and fun to your overall all-inclusive vacation experience.

Gourmet Restaurants & Dinning Facilities
For your convenience reservations are not required at any of Hyatt Zilara Cancun restaurants.

The comfortable, spacious and lively ambience of Spice offers you all day gourmet, ocean view dining with sumptuous buffets, featuring innovative, International cuisine as well as a fabulous a la carte menu, accompanied by impressive show cooking stations, which will entertain and delight you while you. Dine in air-conditioned comfort in a casual atmosphere.

Open for Breakfast Buffet & Menu Service from 7:00 a.m. to 11:30 a.m.
Open for Lunch Buffet & Menu Service from 12:30 p.m. to 5:00 p.m.
Open for Dinner Buffet & Menu Service from 6:00 p.m. to 11:00 p.m.
Dress Code: Long pants required at dinner service. Sandals and T-shirts not allowed.

An unforgettable dining experience awaits you at Pelicanos, with eclectic seafood specialties created by capturing both the exotic Caribbean and the tasty Mexican styles, melded into a succulent avant-garde style of cuisine that is totally unique and sure to please. Our chef has a remarkable way of combining flavors and special spices. Pelicanos is located in an oceanfront setting, overlooking the infinity pool, the beach and the sparkling Caribbean Sea.

Open for Breakfast Menu Service & Show Cooking from 7:00 a.m. to 10:30 a.m.
Open for Lunch Menu Service & Show Cooking from 11:30 a.m. to 5:00 p.m.
Open for Dinner Menu Service & Show Cooking from 6:00 p.m. to 11:00 p.m.
Bar open from 7:00 a.m. to 11:00 p.m.
Dress Code: Long pants required at dinner service. Sandals and T-shirts not allowed.

For all who love Oriental cuisine, Asiana will enchant you with a vast array of specialties from the Far East including Sushi, Cantonese and Thai styles served buffet or a la carte and of course the always-popular “tepanyaki”, the spectacular Asian show cooking. The restaurant’s design with its cozy “palafitos” (set on stilts), glorious sunset views and a romantic garden setting, ensures an intimate and romantic dining experience. As an added feature, unique lounge-bed (palafitos) dining is also offered.

Open for Lunch Menu Service & Show Cooking from 12:00 p.m. to 4:00 p.m.
Open for Dinner Menu Service & Show Cooking from 6:00 p.m. to 11:00 p.m.
Dress Code: Long pants required at dinner service. Sandals and T-shirts not allowed.

Maria Marie
Features gourmet specialties and a marvelous fusion of Mexican-French a la carte cuisine for true dining pleasure, bound to delight even the most discriminating palates. Set amidst upscale, stylish surroundings with colorful murals depicting early Mexican haciendas, Maria Marie provides an elegant atmosphere matched by an attentive service. The exotic combination of French ingredients with Mexican spices results in tantalizing, original creations, complemented perfectly by our wide selection of fine wines. Spend an enjoyable evening in Maria Marie’s air-conditioned comfort.

Open for Dinner from 6:00 p.m. to 11:00 p.m.
Bar open from 6:00 p.m. to 11:00 p.m.
Dress Code: Long pants required at dinner service. Sandals and T-shirts not allowed.
Tapas & Pinxos
A gourmet Spanish tapas restaurant offering a trendy and relaxing gourmet dining experience with tasty specialties from Northern Spain and the Basque region.

Open for dinner from 6:00 p.m. to 11:00 p.m.
Dress Code: Long pants required at dinner service. Sandals and T-shirts not allowed.

Royal Chef’s Plate
International haute cuisine where a new and different menu is carefully selected each day and artfully prepared at the discretion of our chef. Every meal will become a memorable gourmet dining event.

Open for dinner from 6:00 p.m. to 11:00 p.m.
Dress Code: Long pants required at dinner service. Sandals and T-shirts not allowed.

Royal Coffee House
A European-style café serving premium espresso and cappuccino drinks with a wide variety of scrumptious pastries, desserts and ice cream. Enjoy a casual, light breakfast or perhaps a mid-morning coffee. High Tea is offered daily on the café’s sunset terrace, you can also choose to simply satisfy your after-dinner craving for a delectable sweet. For those with special dietary needs, sugar-free items are also available.

Open from 7:00 a.m. to 11:00 p.m.
Dress Code: Long pants required at dinner service. Sandals and T-shirts not allowed.

24 Hr. VIP Lounge
Night owls (and early risers too!) have their own All-inclusive lounge! Or maybe you just want a break from the glorious Cancun sun during the day. Enjoy 24 hour self-service snacks, International open bar, games, multiple large Plasma TV screens and activities in air-conditioned comfort. After an evening of dancing in one of Cancun’s famous clubs, come relax in a casual atmosphere and unwind with a light snack and a refreshing beverage.

Open for self-serve beverages and premium snacks 24/7!

24 Hr. Prompt “Royal Room Service”
We offer 24 hour prompt and efficient room service a la carte, so you never have to leave the luxurious surroundings of your beautiful suite. You can remain on your terrace or balcony enjoying the ocean breeze while enjoying a superbly prepared meal, delivered right to your suite.

Five additional restaurant choices included at The New Gran Caribe Real located adjacent to Hyatt Zilara Cancun: Maria´s; Albatros; Gaviotas; Sushi Bar; and 24 Hr. Lounge. (Surcharges will apply on certain menu items.)

Bars and Beverage Service

Lobby Bar
Overlooking the magnificent Caribbean and infinity pool with live music, the lobby bar serves a great variety of international drinks from beer to fine wine and champagne, from premium liquors and spirits to the best cocktails. The Lobby Bar area is divided into several unique bars you can enjoy according to your mood.

Martini Corner Bar
Serving some of the finest martinis and other popular drinks favored by guests from around the world.

Wine Corner Bar
Enjoy a great glass of wine or wine-tasting samples from our extensive wine collection. For the true connoisseur, a vintage wine list is also available.

Tequila Corner and Cigar Club at Lobby Bar
Offering a wide selection of over 30 authentic world-renowned Mexican tequilas and after dinner drinks. Plus, with a unique Mexican style, enjoy hand-rolled cigars worthy of the most discriminating aficionado at the poolside Cigar Club.

Trade Winds Pool and Swim-up Bar
A lively beachside spot to enjoy scrumptious snacks with an ice-cold beer or your favorite cocktail. Everything livens up in the evening, as hot contemporary music from around the world heats up the beach and pool area for your listening and dancing pleasure! Trade Winds also features a convenient and very popular swim-up bar so you don’t ever have to leave the pool!

Pelicanos Beach Bar
Perfect casual beachfront spot for a refreshing drink at any time or a before dinner cocktail with friends.

24 Hr. VIP Lounge
This is an ideal place to relax and treat yourself to hors d’oeuvres, premium snacks and drinks, while enjoying a friendly game of billiards or watching your favorite sporting event on our large plasma TV screens. Choose from a wide selection of beverages including premium international brands of liquor and fine wines.

Open for self-serve beverages and premium snacks 24/7!

Seven additional bars available next door at the New Gran Caribe Real


Ocean view and oceanfront large suite accommodations of your choice include the following features:
In-suite ocean view double Jacuzzi
NEW! Innovative (Mexico’s first) online check-in available within 48 hours of arrival, designed exclusively for Real’s “ROYAL” Resorts in Cancun and Playa del Carmen.
“Royal Bed®” with pillow-top mattress, fine high thread count linens, plush duvet cover, and multiple pillows
Spacious, modern bathroom with “his and hers” sinks and unique ocean view twin showers: one with a rain shower and multiple body massage jets & one with hand-held “telephone shower”
Rotating 32” LCD satellite TV (for multiple-position viewing from bed, Jacuzzi and terrace) and CD/DVD player
Coffeemaker and in-suite mini-bar, stocked daily with water, beer, soft drinks and a convenient Bottle Butler system (In-suite liquor dispensers) with a selection of international liquors
Unique “magic box” for discreet room service delivery
Balcony with furniture and hammock
In-suite electronic laptop size safety deposit box
2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
Luxury SPAzul, Cancun’s only ocean view SPA! – world-class eco-holistic Mayan-inspired, full service SPA with dual temperature Jacuzzis, steam room, traditional “temazcal” stone steam bath, sauna, Polish massage waterfalls, cold plunge pool and more! (SPA treatments at surcharge)
Modern, state-of-the-art, fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
A la carte breakfast, lunch and dinner; show cooking and international buffet; plus all natural, low calorie, vegetarian and delicatessen-style menu choices in all 6 Restaurantes
Unlimited domestic and international premium brand liquors, a variety of beer, wine and champagne by the glass, plus an extensive selection of fine wine included. Exceptional vintage wines, cognacs and tequilas available at surcharge
Trade nights between Hyatt Zilara Cancun and THE ROYAL in Playa del Carmen (based on availability)
Exclusive exchange privileges at all Real Resorts
24 Hr. prompt room service
24 Hr. VIP Lounge serving hors d’oeuvres, premium snacks, domestic, international, and premium brand beverages, featuring table games and large screen Plasma TVs
Personalized check-in and check-out at the resort with welcome and departure refreshing cocktail and cold towels
Olympic-size infinity pool with 50-meter lap lane & starter block plus an oceanfront tranquil pool, hot in-pool Jacuzzis
SCUBA introductory lesson, snorkeling equipment, and boogie boards
Lighted rooftop tennis court with complimentary equipment. Onsite tennis pro available
Volleyball, billiards, ping-pong, table games and library
Daily social entertainment, non-intrusive games and unique activities
Nightly entertainment including live music and fabulous professional shows
Educational wine tasting hosted by hotel sommelier
Canopied shade beds and shade lounge chairs on the beach & around pool, in-pool sun chaises and plush beach towels
Convenient flag system on beach to request waiter service
Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
Nightly turndown service
Casual Monday evening Management Cocktail Party
All resort taxes and gratuities

PLUS THE NEW ROYAL SERVICE® featuring Royal Housekeeping®
Upgraded suites with prime locations and views
World´s first select and assign your own available suite: Choose your own available suite upon check-in or upgrade to a higher category; preview interior suite photos and see 180º panoramic views from the terrace of your selected suite either online within 48 hours of arrival or at the resort.
Bose stereo and speaker system with CD/DVD/Radio player plus loaded iPod with music selections for all tastes & complimentary DVD library
Complimentary internet access in suites and public areas
Unlimited complimentary golf greens fees after 11 A.M. at Robert Trent Jones Cancun Golf Club or similar
Luxurious bath amenities
Decide your own time for daily suite make-up and special, comprehensive evening turndown service including choice of 3 aromatherapy scents (romantic, relaxing or invigorating)
Pillow Menu: Extra Soft “Plus”; Hypo-allergenic; Orthopedic; Memory; Aromatic; and “Sweet Dreams” anti-snore pillow
Upgraded mini-bar with premium international beverages, Bottle Butler system (In-suite liquor dispensers) and snack selection
His & Hers plush bathrobes and slippers
Special welcome amenity
Royal Concierge & Romance Concierge ready to anticipate, assist, advise and take care of your every need

World´s first complimentary unlimited domestic and international telephone calls
Extra spacious suites with terrace or balcony in best locations
Unique in-suite steam shower
State-of-the-art gourmet Nespresso™ coffee system
Complimentary one-hour per stay test-drive of THE ROYAL’s signature BMW Mini Coopers
Exclusive suite-designated Royal Beach Cabana
Bvlgari luxury bath amenities